Money Back Guarantee
We are sure that you will be pleased with your purchase from us, we take great pride in supplying top quality products, at great value, delivered on time. However, we are aware that sometimes things do not go to plan and we understand that people can change their minds.
If necessary, you can cancel your full order with us at any time up to 7 working days after the day of delivery for a full refund of your products. To do this please telephone us on 0121 824 3981
If you wish to return any goods they must be complete, unused, and in “as new” condition. In addition you must ensure that they are packaged adequately to protect against damage. Unfortunately if you fail to take reasonable care of the goods before they are returned to us, and this results in damage we will have to charge accordingly.
If you wish to cancel your order within the 7 day period you must return the goods to us at your own expense. All returns must be accompanied by a valid returns authorisation number which can be obtained from our office. You will need to return the goods back to us via your chosen courier and must be returned to: Goods In:
F.A.O. Warehouse Manager,
Unit 15 Gravelly Industrial Park
Please note – the above returns rules do not apply to custom made products.